Odoo Customer Feedback System

Click here to download the module

How to Use:-

In Feedback > Configuration > Template, configure the template..

Feedback Template Configuration

Into Template configure all the option with appropriate value like Name, Website configuration, Template type and Questions. When you Select the Single Page in Website Configuration then all the Question will come in one page.

Template Question Configuration

In Feedback > Configuration > Feedback Question, Configure the Question with appropriate value like Question, Template, Question type Normal or Widget, Answer Mode Single or Multiple, Question will Optional or Required and If you want to include the comment then enable the Include Comment option.

Feedback Question Configuration

In Website > Configuration, under the Customer Feedback, set the option for Feedback Template. Based on this configuration the Feedback Questions are display.

Website Configuration

Now Go into the website and Click on “Feedback” Menu to Give the Feedback.

General Feedback Website

Now Click on “Get Started” Button to start feedback.

Feedback Get started

When you click on Get Started Button Question will come which you configure into the Template.

When you select the Question type Normal and Answer Mode Single Question Will come with radio button and you will submit only one answer.

Question Website

When you select the Question type Widget Question Will come with Ratings.

Question Website 2

When you click on “Submit” button your feedback will submit.

Submit Feedback

After Submitting the feedback it will Store into the Feedback > Customer Feedback.

Store Submit Feedback

When you select the Template type as Product then feedback question will come based on Product.

Product Feedback Template

Configure the Mail template, Send mail after How many days of Customer Purchase the Product, Number of Mail that you want to Send and Interval and Cron will run everyday and send the mail to the customer based on your configuration and customer can give the feedback from mail.

Product Feedback Configuration

By clicking in Take the Survey button, Feedback will Started and after that same procedure will follow as General Feedback.

Customer Feedback Mail

Feedback Get started

Customer Product Feedback Answer