Magento – RMA

A returned merchandise authorization (RMA) can be granted to customers who request to return an item for replacement or refund

Configuration

On the Admin sidebar, go to Store > Configuration > Aspl > RMA Sytem to configure the module.

Admin have an option for Rma return days apply globally/product-wise,

 

Select Product-wise then go to Catalog > Product enter the RMA allowed days for products.

RMA menu list

RMA Reason List:

Create Return Reason like Wrong Color,Wrong Size,Out of Service and Other.we can manage it in grid.

RMA Custom Fields:

Admin can add extra fields in RMA return request form.

Product Detail Page

 

Create Return Request

 

New RMA Form

 

Pickup Date

 

Select Pickup Address

 

Create new address form

 

Update address form

 

Frontend RMA Details

 

Admin Receive Request

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